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Event Technology Product Support Specialist

Excellent opportunity with potential for growth

CadmiumCD Senior Sales Manager career opportunity.

Event Technology Product Support Specialist

We are currently only accepting resumes from individuals with direct experience and knowledge of CadmiumCD’s platform.

Summary

This position has a primary function of assisting project managers and engineers in quality assurance testing with product development and functionality.

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Duties & Responsibilities

  • Attention to detail is a must in regards to thorough testing. A good candidate will own processes and advocate for as well as implement new ideas.
  • Must be able to balance working within a small team environment, along with having a self-starter mentality and being capable of working independently.
  • Assistance with importing data as well as product setup and implementation will be part of this role.
  • This will require analytical and problem-solving skills to verify data and ensure all needs of the delegated part of the project are met.
  • This position will also require communication with clients, so the candidate should be well-written, well-spoken, and comfortable in that scenario. Being patient and kind with those technically-challenged is a must.

Desired Skills

  • HTML knowledge
  • Familiarity with Excel spreadsheets
  • Strong analytical and problem-solving skills
  • A “no fear” technical mentality
  • Proficient with ticketing systems

Qualifications

  • Legally authorized to work for any employer in the United States
  • A four year degree in technology or graphic design
  • Excellent verbal and written communication skills

Job Type

Full-Time - Monday to Friday

Salary Range

$50,000.00 - $75,000.00 per year and a comprehensive benefit package

Benefits

  • 401(k)
  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Retirement Plan
  • Tuition Reimbursement
  • Vision Insurance

Interested?

If you are interested and qualified for this position, please forward a letter of interest including your salary requirements and your resume to Jobs@CadmiumCD.com.

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COVID-19 considerations

We are currently working remote until January 2021. It is anticipated that this will be a position from the Forest Hill, MD office once operations resume onsite.

Contact Us

US HEADQUARTERS

19 Newport Drive, Suite 101

Forest Hill, MD 21050

PHONE

877.426.6323 (Toll Free)

410.638.9239 (Direct)